Privacy Policy

Oakwood Equipment Finance (“Oakwood,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share and protect information when you visit www.oakwoodef.com (the “Site”), submit a form, apply to our vendor program, or otherwise interact with us.

1. Information we collect

Information you provide

• Contact and business details you submit through our forms, such as your name, email address, phone number, company name, business type and the content of your message.
• Application information you provide when applying to become an authorized vendor or when a customer applies for financing through a vendor, which may include business, ownership, equipment and financial information required to evaluate a request.
• Communications with our team by email, phone or through the Site.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, referring pages and approximate location, collected through server logs and analytics tools.
• Cookies and similar technologies. See “Cookies” below.

2. How we use information

• To respond to inquiries and process vendor and financing applications.
• To evaluate creditworthiness and verify identity and business information, including through consumer and commercial credit reporting agencies where permitted by law and authorized by you.
• To service accounts, process payments and communicate about transactions.
• To operate, secure, analyze and improve the Site and our services.
• To comply with legal obligations, including anti-money-laundering, fraud prevention and record-keeping requirements.
• To send marketing communications you have requested; you may opt out at any time.

3. How we share information

We do not sell your personal information. We may share information with:

• Service providers that host the Site, store data, deliver email, provide analytics or support our operations (for example, our hosting, database and email delivery vendors), under contracts that restrict their use of your information.
• Portal and servicing partners that operate our vendor portal and account servicing platforms.
• Credit bureaus, banks and funding partners in connection with evaluating, funding or servicing a transaction.
• Authorized vendors and dealers involved in your transaction.
• Legal and regulatory authorities when required by law, subpoena or to protect our rights, customers or the public.
• A successor in the event of a merger, acquisition or sale of assets.

4. Cookies

We use essential cookies required for the Site to function and may use analytics cookies to understand how visitors use the Site. Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may affect some Site features.

5. Data security and retention

We use administrative, technical and physical safeguards designed to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain information for as long as needed to fulfill the purposes described above and to meet legal, regulatory and accounting requirements.

6. Your choices and rights

• You may request access to, correction of, or deletion of your personal information by contacting us at the address below, subject to legal retention requirements.
• You may opt out of marketing emails by following the unsubscribe instructions in any message or by contacting us.
• Depending on where you live, you may have additional rights under state privacy laws. We will honor those rights as required by applicable law.

7. Gramm-Leach-Bliley Act notice

As a financial services company, Oakwood collects nonpublic personal information in connection with financing transactions. We share that information only as permitted by the Gramm-Leach-Bliley Act and its implementing regulations, including with service providers, as required to process transactions you request, and as otherwise permitted or required by law.

8. Children

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13.

9. Third-party links

The Site links to third-party portals and websites, including our vendor portal and account servicing platform. Those sites have their own privacy practices, and we encourage you to review their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was most recently revised. Continued use of the Site after changes are posted means you accept the updated policy.

11. Contact us

Oakwood Equipment Finance
Email: info@oakwoodef.com
Phone: (954) 278-8835